Store Policy
Terms
Soy Candles shall be burned 3 hours at a time. All candles must be placed on hard surface away from flammable objects. Trim wick if needed to keep flame low.
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Please contact me for wholesale prices and quantity. Please email any special requests to jaclyn@densoycandleco.com to see if we can accommodate you.
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DEN Soy Candle Company is registered with the state of Wisconsin. DBA. TM. DEN Soy Candle Company LLC
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All Candles and melts are non-refundable.
Wholesale/Shopkeepers Inquiries
Please contact me via email if interested in housing DEN Soy Candle Company. Jaclyn@densoycandleco.com. I will need the following: Name, email, company name, address, phone, state resale/tax number. I will be in touch with you after receiving your inquiry. I thank you for your interest in DEN Soy Candle Company and look forward to providing your shop with an instant favorite soy candle.
Privacy & Safety
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
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Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. The computers/servers in which we store personally identifiable information are kept in a secure environment.
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Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. We will not share your information at any time.
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Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
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All Candles and melts are non-refundable.